Last Updated: January 3, 2026

Introduction

Allen ENT LLC, doing business as allenassistants Services ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS assistant services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and business name

  • Communication Data: SMS messages sent and received through our service

  • Usage Data: Information about how you interact with our services

SMS Consent and Phone Numbers

Allen ENT LLC (doing business as allensassistants Services) will not share, sell, or rent your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

By calling our business number and missing a call, you consent to receive a one-time automated customer service text message from our assistant to help with your inquiry. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Message frequency varies based on your business activity and customer interactions. Messages are sent only in response to missed calls or for appointment-related communications. We do not send promotional or marketing messages. All messages includes clear opt-out instructions.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

For more you can visit and read our Terms and conditions.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our SMS assistant services

  • Send customer care and service-related text messages

  • Process appointment bookings and confirmations

  • Respond to your inquiries and provide customer support

  • Improve our services and develop new features

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Our website is SSL-secured, and we use industry-standard encryption for data transmission.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of SMS communications at any time by replying STOP

Third-Party Services

We may use trusted third-party service providers to help us operate our business and deliver our services (such as CRM, scheduling, and messaging infrastructure). These providers are bound by confidentiality obligations and are permitted to use personal information only as necessary to perform services on our behalf.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

email: support@allenassistants.com

Phone: 541-699-8864